Please read this Privacy Policy carefully to understand how Duck Rewards collects, uses, and protects your information.
Welcome to Duck Rewards. Your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights when using our website and mobile application. By accessing or using Duck Rewards, you agree to the collection and use of your information as described in this Privacy Policy.
Duck Rewards only collects the minimum information needed to create and manage your account — specifically your name and email address. We do not collect any other personal information beyond what is required to provide, secure, and maintain our services.
We use your information to create and manage your account, provide rewards, process redemption requests, improve app performance, prevent fraud, respond to support requests, maintain platform security, analyze usage, and comply with legal obligations. Your information is never used for purposes unrelated to Duck Rewards services without your consent.
You may sign in using your Google Account, Facebook Account, or Email Address. These login providers securely verify your identity. Duck Rewards only receives the information necessary to create and manage your account (your name and email) and does not collect or store your Google or Facebook passwords.
Duck Rewards may use advertising and analytics services to display relevant advertisements, measure app performance, detect technical issues, and improve user experience. These services may use cookies, device identifiers, or similar technologies in accordance with their own privacy policies.
Some features of Duck Rewards, including advertisements, surveys, website visits, analytics, login providers, and payment services, are provided by trusted third-party partners. These services operate under their own privacy policies, and Duck Rewards is not responsible for the privacy practices of third-party providers.
We implement reasonable administrative, technical, and security measures to protect your information from unauthorized access, misuse, loss, or disclosure. While we strive to safeguard your data, no online service can guarantee absolute security, and users are encouraged to keep their account credentials confidential.
Your information is retained only for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. If you permanently delete your Duck Rewards account, your associated account data may also be permanently removed and cannot be recovered, subject to any legal or operational requirements.
Duck Rewards does not knowingly collect personal information from children in violation of applicable laws. Where required by local regulations, younger users should use the platform only with the permission and supervision of a parent or legal guardian.
Depending on your country or region, you may have the right to access, update, correct, or request the deletion of your personal information. You may also contact us if you have questions about how your information is collected or used.
Duck Rewards may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or security practices. The updated version becomes effective immediately after it is published. Continued use of Duck Rewards after such updates constitutes your acceptance of the revised Privacy Policy.
If you encounter a login error such as "check user null" or "something went wrong, please try again", or any other type of error message appears in a red popup, please follow the steps below: Please change your internet connection and try again. The issue may be caused by a network problem on your side. If the problem still continues after changing the network, please contact support at: 📧 rewardjoy2026@gmail.com. We will help you resolve the issue as soon as possible.
To maintain platform security and manage inactive accounts, Duck Rewards enforces an automatic account deletion policy. If you do not log in to your Duck Rewards account for a continuous period of 20 days, your account will be automatically and permanently deleted by our system. This includes the permanent loss of all associated data, including your progress, earned rewards, activity history, and any other account-related information. Deleted accounts and their data cannot be recovered. To avoid losing your progress, please log in to your account regularly, at least once every 20 days.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact the Duck Rewards Team.
Support Email: rewardjoy2026@gmail.com
Reach out to our support team anytime — we typically respond within 24 hours.
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